Cex Trade

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our trading platform.

Data Collection and Usage

We collect personal data, such as names, email addresses, and trading activity, to provide better services. This data helps us verify users, enhance security, and offer personalized experiences. We do not sell user data to third parties. However, we may share it with regulatory bodies or trusted partners for compliance and security reasons. Users can access, update, or delete their data upon request.

Data Collection and Usage

Cookies and Tracking Technologies

Our platform uses cookies and tracking tools to improve user experience. Cookies store login details, preferences, and browsing behavior to offer seamless navigation. Third-party analytics tools may also collect anonymous data to enhance our services. Users can manage or disable cookies through browser settings, but this may impact certain features.

Cookies and Tracking Technologies

Third-Party Services and Integration

We integrate third-party services like payment gateways and analytics tools. These services may collect additional data under their respective privacy policies. While we carefully choose our partners, we are not responsible for their data handling. Users should review third-party policies before engaging with their services.

Third-Party Services and Integration

Data Security Measures

Protecting user data is our top priority. We use encryption, firewalls, and multi-factor authentication to secure sensitive information. Regular security audits and compliance checks ensure that data remains safe from unauthorized access. Despite these measures, no online service is completely invulnerable. Users must take precautions, such as using strong passwords, to enhance their security.

Data Security Measures

User Rights and Data Control

Users have the right to access, correct, or delete their personal data. They may also request restrictions on data processing or object to certain uses. To exercise these rights, users can contact our support team. We process such requests within a reasonable timeframe, ensuring transparency and compliance with data protection laws.

User Rights and Data Control

Policy Updates and Changes

Our privacy policy may change due to legal, regulatory, or service updates. Users will be notified of significant changes through email or in-app alerts. Continued use of our services after updates implies acceptance of the revised terms. We encourage users to review the policy periodically.

Policy Updates and Changes

Children's Privacy Protection

Our platform is intended for users aged 18 and above. We do not knowingly collect personal data from minors. If a minor provides information, we will delete it upon discovery. Parents or guardians can contact us if they suspect their child’s data has been collected.

Children's Privacy Protection

Data Retention Policy

We retain personal data as long as necessary for legal compliance, fraud prevention, and service improvement. Upon account closure, we delete most user data unless required by law to retain certain records. Secure disposal methods ensure that personal data cannot be recovered.

Data Retention Policy

International Data Transfers

User data may be stored or processed in different countries where our servers or partners operate. We ensure compliance with international data protection laws by implementing standard contractual clauses and encryption protocols. Users from certain regions may have additional rights regarding their data.

International Data Transfers

Contact and Support

For privacy-related concerns, users can contact our Data Protection Officer via email or support channels. We are committed to resolving privacy issues promptly and transparently. Feedback helps us improve our policies and maintain user trust.

Contact and Support